One of the best
warranties in the industry.
HAT Collective offers a Lifetime warranty on the mechanical parts of the product and a 5 year warranty on the motors and electric elements. This is one of the best warranties you’ll find in the industry and underscores the confidence we have in the quality of our product.
Seller warrants that its products will be free from defects in material and workmanship when the title passes to the buyer. Seller will repair (only pre-approved labor and service costs are covered under this warranty) or replace (or issue a pro-rated credit if a similar product is no longer available), at its discretion, any defective product without charge (shipping charges excluded).
Seller may require proof of purchase before performing any repairs or replacing any products during the warranty period. Except as specifically set forth above, Seller makes no warranties, express or implied and specifically disclaims any warranty of merchantability or fitness for a particular purpose. Repair or replacement of the product ordered from Seller shall be buyer’s exclusive remedy.
Seller will not be responsible for incidental or consequential damages.
THIS WARRANTY DOES NOT APPLY TO:
- Damage caused by a carrier.
- Labor charges.
- Normal wear and tear.
- Defects caused by failure to follow instructions related to the product’s installation or intended use.
- COM or other third party materials applied to the products. Products subjected to improper use and conditions.
- User modification of, or attachments to the product, including application of your own materials
- Damage resulting from misuse, negligence, accident or alteration.
*Normal use consists of a 5 day, 40 hour work week.
This warranty shall be effective for the applicable time period starting from date of purchase as shown on your original receipt or other proof of purchase. The warranty covers the original purchaser of the product.
SiS Ergo Product Line
Table frames: craftsmanship for the life of the product. Electrical and mechanical components are warranted for 5 years.
Keyboard Trays: 1 year
Monitor arms: 10 years
Lighting: 2 years